Privacy Policy
Last updated: December 2024
1. Information We Collect
Location Information
- GPS coordinates: Used to find nearby pharmacies
- Search location: When you search for pharmacies in specific areas
- Usage: Location data is processed locally and only sent to our secure servers to find relevant pharmacy results
Usage Data
- App interactions: Which features you use to improve the app
- Performance data: Crash reports and performance metrics via Sentry
- Search patterns: Anonymized data to improve search results
Device Information
- Device type: To optimize the app experience
- Operating system: For compatibility and troubleshooting
- App version: To provide appropriate updates
2. How We Use Your Information
- Primary purpose: Find and display nearby pharmacies
- Service improvement: Analyze usage patterns to enhance the app
- Technical support: Diagnose and fix issues
- Legal compliance: Meet regulatory requirements
3. Information Sharing
We DO NOT sell, trade, or share your personal information with third parties except:
- Supabase: Our secure database provider (SOC 2 compliant)
- Google Maps: For map display and location services
- Sentry: For error tracking and performance monitoring
- Legal requirements: When required by law
4. Data Security
- Encryption: All data transmitted using industry-standard encryption
- Secure storage: Data stored in SOC 2 compliant Supabase infrastructure
- Access control: Strict access controls and authentication
- Regular audits: Security practices reviewed regularly
5. Your Rights
Data Access & Control
- View your data: Request access to information we have about you
- Update information: Correct any inaccurate data
- Delete data: Request deletion of your information
- Opt-out: Disable location services in your device settings
Location Privacy
- Always optional: Location access can be denied
- App functionality: Core features work without precise location
- Permissions: You control location access through device settings
6. Children's Privacy
This app is not intended for children under 13. We do not knowingly collect information from children under 13.
7. International Users
If you're outside Greece, your information may be transferred to Greece where our servers are located. We ensure appropriate safeguards are in place.
8. Changes to Privacy Policy
We may update this policy. Significant changes will be notified through the app or email.
9. Contact Us
Privacy concerns or questions:
- Email: heartglowlabs@gmail.com
10. Legal Basis (GDPR Compliance)
We process your data based on:
- Legitimate interest: Providing pharmacy location services
- Consent: Location access (can be withdrawn anytime)
- Legal obligation: Regulatory compliance requirements