Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By downloading, installing, or using the Pharmacy Finder app, you agree to these Terms of Service. If you don't agree, please don't use the app.

2. Description of Service

Pharmacy Finder is a mobile application that helps users locate nearby pharmacies in Greece using:

• Real-time location services
• Interactive maps
• Pharmacy information database
• Search and navigation features

3. User Responsibilities

Appropriate Use

• Use the app for its intended purpose (finding pharmacies)
• Provide accurate information when required
• Respect other users and pharmacy businesses
• Follow local laws and regulations

Prohibited Activities

• No misuse: Don't attempt to hack, reverse engineer, or disrupt the app
• No false information: Don't submit fake pharmacy data or reviews
• No commercial exploitation: Don't use the app for unauthorized commercial purposes
• No harmful content: Don't submit offensive or inappropriate content

4. Pharmacy Information Disclaimer

Accuracy Notice

• Information provided "as is": We strive for accuracy but cannot guarantee all pharmacy information is current
• Verify before visiting: Always call ahead to confirm hours, services, and medication availability
• No medical advice: This app provides location information only, not medical advice
• Emergency situations: In emergencies, call emergency services immediately

Information Sources

• Pharmacy data is collected from public sources and pharmacy submissions
• We update information regularly but cannot guarantee real-time accuracy
• Users may report outdated information through the app

5. Location Services

GPS and Location Data

• Optional feature: Location access is optional but improves functionality
• Privacy protection: Location data is processed securely and not stored permanently
• User control: You can disable location services anytime in device settings
• Accuracy disclaimer: GPS accuracy may vary based on device and environment

6. Intellectual Property

App Content

• The app, its design, and functionality are protected by copyright and trademark laws
• You may not copy, modify, or redistribute the app without permission
• Pharmacy information may be subject to separate copyrights

User Contributions

• Any feedback or suggestions you provide may be used to improve the app
• You retain rights to your personal information as outlined in our Privacy Policy

7. Limitation of Liability

Service Availability

• No guarantee of continuous service: The app may be temporarily unavailable for maintenance
• Third-party dependencies: Service may be affected by third-party providers (Google Maps, etc.)
• Technical issues: We're not liable for technical problems beyond our control

Damages Limitation

• We provide the service "as is" without warranties
• We're not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the app (if any)

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

9. Changes to Terms

We may update these terms from time to time. Significant changes will be notified through:

• In-app notifications
• Email notifications (if provided)
• App store update notes

Continued use of the app after changes means you accept the new terms.

10. Contact Information

For questions about these Terms, please contact us at:

• Email: support@pharmacy-finder.app

GDPR Compliance

Last updated: December 2024

Pharmacy Finder is committed to full compliance with the General Data Protection Regulation (GDPR) for our users in the European Union.

1. Data Controller

The entity responsible for the processing of your personal data is:

• Name: Pharmacy Finder App Team
• Location: Greece
• Contact: privacy@pharmacy-finder.app

2. Lawful Basis for Processing

Under GDPR Article 6, we process your data under the following legal bases:

• Consent (Art. 6(1)(a)): When you explicitly grant permission to access your location. You can withdraw this consent at any time.
• Legitimate Interests (Art. 6(1)(f)): To improve our services, ensure security, and prevent fraud.
• Legal Obligation (Art. 6(1)(c)): When we are required to comply with legal requirements.

3. Your Rights Under GDPR

As an EU user, you have the following specific rights:

Right to Access (Art. 15)

You have the right to request a copy of the personal data we hold about you.

Right to Rectification (Art. 16)

You have the right to request correction of any inaccurate personal data.

Right to Erasure ("Right to be Forgotten") (Art. 17)

You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing (Art. 18)

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability (Art. 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object (Art. 21)

You have the right to object to the processing of your personal data based on legitimate interests.

4. Data Transfers

Your data is primarily processed within the European Economic Area (EEA). However, some of our service providers (like Google Maps) may process data in the United States.

We ensure that any international transfers comply with GDPR Chapter V, utilizing Standard Contractual Clauses (SCCs) or ensuring the recipient has an adequate level of data protection.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required by law.

• Location Data: Processed in real-time and not permanently stored.
• Usage Logs: Retained for a limited period for security and debugging, then anonymized or deleted.

6. Supervisory Authority

If you believe your rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) or your local supervisory authority.

• Website: www.dpa.gr